Privacy Policy

Last updated: June 2026

Auckland Blind Specialists ("we", "us", "our"), also known as Cedar Blinds, is committed to protecting your privacy. This policy explains what personal information we collect when you contact us or use our website, how we use it, and the choices you have. It applies to aucklandblindspecialists.co.nz and to our dealings with you by phone, email, in person and on site.

Who we are

Auckland Blind Specialists is a family-owned blind manufacturer based at 9/18 Weka Street, Otahuhu, Auckland. You can contact us about any privacy matter on 0800 276 1200 or [email protected].

Information we collect

We only collect information we need to quote for, supply, install or repair your blinds. This may include:

• Your name, phone number, email address and suburb or delivery address.
• Details of your enquiry, including the products you're interested in, window sizes and measurements, and any photos you send us (for example, for a repair).
• Order, quote and installation details, and any correspondence with us.
• Basic technical and usage information collected automatically when you visit our website, such as your browser type and pages viewed (see "Cookies and analytics" below).

How we use your information

We use your personal information to:

• Respond to your enquiry and prepare a no-obligation quote.
• Arrange a free in-home measure, manufacture your order, and schedule delivery or installation.
• Provide after-sales support, warranty service and repairs.
• Keep records of orders and communicate with you about your job.
• Improve our website, products and service.

We will only use your information for the purpose you provided it, or for a directly related purpose you would reasonably expect.

Our website forms

When you submit our "Get a Quote" or "Contact" forms, the information you enter is sent to us by email through a third-party form-delivery service (Web3Forms) so we can read and respond to it. We don't use these forms to build marketing profiles.

Cookies and analytics

Our website may use cookies and similar technologies, and third-party analytics tools (such as Google Analytics) and social platforms (such as Facebook and Instagram) to understand how the site is used and to measure the performance of our content. You can disable cookies in your browser settings, though some parts of the site may not work as well.

Sharing your information

We do not sell your personal information. We only share it where necessary to do the work you've asked us to, for example with:

• Our own installers and team members carrying out your measure, delivery or installation.
• Trusted suppliers or couriers involved in fulfilling your order.
• Service providers who help us run our business and website (such as our form-delivery and analytics providers).
• Anyone else where you have given consent, or where we are required or permitted by law.

Storing and protecting your information

We keep your information only for as long as we need it for the purposes above, or as required by law (for example, tax and consumer-guarantee records). We take reasonable steps to protect it from loss, misuse and unauthorised access, and we securely dispose of it when it's no longer needed.

Your rights

Under the Privacy Act 2020 you have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it's wrong. Just contact us using the details below and we'll help. If you're not satisfied with how we've handled your information, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the "last updated" date shown above.

Contact us

For any questions about this policy or your personal information, please contact us, call 0800 276 1200, or email [email protected].